Privacy Policy

CxC Travel ("CxC Travel," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains what personal information we collect, how we use and share it, and the choices you have when you visit cxctravel.com or use our services to plan, request, or book travel.

Information We Collect

We collect information you provide directly to us, including:

• Contact details such as your name, email address, and phone number, submitted through our trip request, booking, or contact forms
• Travel details such as destinations, dates, party size, and preferences you share with us to plan your trip
• Booking and payment information necessary to complete a reservation, such as billing address and payment card details (processed by our payment and booking partners — we do not store full card numbers on our own servers)
• Identity documents (such as passport information) when required by an airline, hotel, cruise line, or other travel supplier to complete a booking
• Communications you send us, including emails, form submissions, and messages through our website or social channels

We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages viewed, and referring URLs, through cookies and similar tracking technologies described below.

How We Use Your Information

We use the information we collect to:

• Respond to your trip requests and build custom travel itineraries
• Book and manage reservations with airlines, hotels, cruise lines, tour operators, and other travel suppliers on your behalf
• Communicate with you about your trip, including confirmations, changes, and travel advisories
• Process payments and prevent fraud
• Send marketing communications about offers, destinations, or promotions, where you have not opted out
• Improve our website, services, and customer experience
• Comply with legal, tax, and regulatory obligations

How We Share Your Information

Because booking travel requires coordinating with outside parties, we share information as needed with:

• Travel suppliers — airlines, hotels, resorts, cruise lines, car rental companies, and tour operators involved in fulfilling your booking
• Our host travel agency, Fora Travel, and its booking and payment systems, which we use to process and manage reservations
• Payment processors, to securely process payments for your trip
• Service providers who support our operations, such as form, email, and analytics providers (e.g., Google Analytics, Pinterest)
• Legal or regulatory authorities, where required by law or to protect our rights, safety, or property

We do not sell your personal information to third parties.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies, including Google Analytics and the Pinterest tag, to understand how visitors use our site and to measure the performance of our marketing. You can control or disable cookies through your browser settings, though some parts of the site may not function properly without them.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to manage your bookings, respond to inquiries, and meet our legal, accounting, and tax obligations.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices & Rights

Depending on where you live, you may have the right to access, correct, delete, or limit the use of your personal information, or to opt out of marketing communications. To exercise any of these rights, contact us using the details below.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website or services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

CxC Travel
Email: [email protected]
Phone: (412) 420-6826